FAQ

Are your tea products Certified Organic?

Our products only contain 100% Certified Organic ingredients from trusted suppliers.

 

Are your products natural?

We only use natural ingredients, so no artificial sweeteners or flavourings.

 

Do your tea products contain caffeine?

Some of our tea products naturally contain caffeine – be sure to read the information supplied on the product page to see if a particular tea contains caffeine.

 

How should I store my tea products?

All tea products should be stored in airtight containers away from heat and direct sunlight. Our glass jars are great for storing tea longer.

  

Why does the appearance of my tea differ from time to time?

From batch to batch, our naturally and organically grown ingredients may differ slightly in both appearance and flavour; this is due to mother nature’s touch (weather, soil, temperature, region, etc.) and the potential need for different growers/suppliers.

 

Can I purchase your tea in tea bags?

We are committed to minimising our environmental impact; therefore, we do not offer tea in tea bags.

 

How can I become a stockist?

Please contact us at hello@theteashack.com.au for wholesale enquiries or to place your order – our team will send you all relevant forms, prices and additional information.

 

If the above FAQs have not answered your question(s), please contact our friendly team at hello@theteashack.com.au